Appendix 7: Definitions of customer types from energy utilities

NV Energy customer descriptions are in their Definitions document.

Commercial or General Service - Service to Customers engaged in selling, warehousing, or distributing a commodity, in some business activity or in a profession, or in some form of economic or social activity (offices, stores, clubs, hotels, etc.) and for purposes that do not come directly under another classification of service.

Governmental Entities - An agency or instrumentality of a government, including without limitation, the State of Nevada or an agent or instrumentality of the State of Nevada and a political subdivision of the State of Nevada or of any other government or an agency or instrumentality of a political subdivision of the State of Nevada or of any other government.

Residential Service - Service to Customer provided for residential purposes only in a single family dwelling or building, or in an individual flat or apartment in a multiple family dwelling or building or portion thereof occupied as the home of one or more individuals.

Industrial Service - Service to Customers engaged in a process which creates or changes raw or unfinished materials into another form or product (Factories, mills, machine shops, miles, oil wells, refineries, pumping plants, creameries, canning or packing plants, etc.; i.e., in extractive, fabricating, or processing activities.

Irrigation Pumping Service - Electric service used for irrigation or agricultural drainage purposes which is metered separately and billed under the applicable schedule.

NV Energy Customer Classification Details
a	Are buildings assigned based on metering rates? If so, please describe by category:	See NV Energy Rate Schedules.
b	Are multifamily apartment buildings classified as residential or commercial?	Yes, see definition above.
c	How are large users such as hospitals or universities classified?	Commerical
d	How are municipal/institutional (public-owned) buildings categorized?	Government
e	Is transit vehicle energy use included? If so, in which category?	See NV Energy Rate Schedules.
f	Are agricultural buildings included external from the agricultural category?	yes
g	Are wastewater treatment facilities included? If so, in which category?	See NV Energy Rate Schedules.

Southwest Gas customer descriptions are as follows:

Commercial customers - A customer who is engaged primarily in the sale of goods or services including institutions and local, state, and federal government agencies for uses other than those involving manufacturing or electric power generation.

Residential customers - A house, apartment, townhouse or any other permanent residential unit that is used as a permanent home.

Industrial customers - A customer who is engaged primarily in process which creates or changes raw or unfinished materials into another form or product.

Agricultural customers - Irrigation pumping customers for use as fuel in internal combustion engines for pumping water for agricultural irrigations.

Southwest Gas Customer Classification details
a	Are buildings assigned based on metering rates?	No, buildings are not based on metering rates.
b	Are multifamily apartment buildings classified as residential or commercial?	Multifamily apartment buildings are classified as commercial when identified as a location at which more than one dwelling unit receives the benefits of a natural gas service through a single meter including, without limitation. Please note, there are other multi-family structures that are defined as any structure where three or more permanent residential dwellings joined by common walls each receive the benefits of natural gas service through an individual meter installed as part of a multiple meter assembly. Such structures are defined as residential customers.
c	How are large users such as hospitals or universities classified?	Large users such as hospitals and universities are classified as commercial customers.
d	How are municipal/institutional (public-owned) buildings categorized?	Southwest Gas does not have a unique customer classification for municipal/ institutional (public-owned) buildings. Such building are classified as commercial customer.
e	Is transit vehicle energy use included? If so, in which category?	Transit vehicle energy falls under the compressed natural gas customer class. There were no such customers served by Southwest Gas in 2021, in Washoe County.
f	Are agricultural buildings included external from the agricultural category?	Agricultural buildings maybe categorized under the Industrial customer class. No such customer were served during 2021.
g	Are wastewater treatment facilities included? If so, in which category?	Wastewater treatment facilities are included under the Industrial customer class. However, there were no such customer served by Southwest Gas in 2021, in Washoe County.

Surprise Valley Electric Company
Surprise Valley Electric Company does not currently assign building types.

SVEC Customer Classification Details
a	Are buildings assigned based on metering rates? If so, please describe by category:	No buildings assigned.
b	Are multifamily apartment buildings classified as residential or commercial?	No apartment buildings as customers.
c	How are large users such as hospitals or universities classified?	No such large users.
d	How are municipal/institutional (public-owned) buildings categorized?	No municipal/institutional customers or buildings.
e	Is transit vehicle energy use included? If so, in which category?	No transit vehicle energy customers.
f	Are agricultural buildings included external from the agricultural category?	All agricultural usage aggregated per meter.
g	Are wastewater treatment facilities included? If so, in which category?	No wastewater treatment facilities customers.

Plumas-Sierra Rural Electric Co-Op
PSREC assigns building types to each category based on its rate classes.

PSREC Customer Classification Details
a	Are buildings assigned based on metering rates? If so, please describe by category:	Yes
b	Are multifamily apartment buildings classified as residential or commercial?	N/A
c	How are large users such as hospitals or universities classified?	N/A
d	How are municipal/institutional (public-owned) buildings categorized?	Commercial
e	Is transit vehicle energy use included? If so, in which category?	N/A
f	Are agricultural buildings included external from the agricultural category?	No
g	Are wastewater treatment facilities included? If so, in which category?	N/A

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