Housing and Homeless Services

Community Training Resources

The Nevada Continuum of Care (CoC) offers various training opportunities to its members and the community. This section has various trainings that were designed to promote countywide commitment to permanent solutions for ending homelessness in Washoe County. 


Best Practice

HUD's Equal Access Rule & Preventing Family Separation Training

This training provides an overview of HUD’s Equal Access Rule and preventing family separation in the provision of homelessness response and housing services. The HUD Equal Access Rule works in conjunction with the federal Fair Housing Act to establish anti-discrimination protections, with a focus on LGBTQIA+ and diverse family populations, throughout HUD-funded projects - including those in the Northern Nevada Continuum of Care.

Northern Nevada Best Practices Training

Best practices are a set of counseling styles, approaches and working strategies where people working with people  experiencing homelessness engage in motivational interviewing, trauma informed care and implement a hard reduction strategy.

Northern Nevada Housing First Training

Housing First is an approach where people experiencing homelessness are provided immediate access to housing and then offered the supportive services that may be needed to foster long-term stability and prevent a return to homelessness. This approach removes unnecessary barriers and assumes that supportive services are more effective in addressing needs when the individual or family is housed – when the daily stress of being homeless is taken out of the equation.

Excel 101

This is short introduction to the core features and interface of Excel. It includes a review of commonly used functions, and offers a practical application example for housing provider partners using data in HMIS.

Project Management

Offers an overview of the project management process, its core components including a detailed Gantt chart.


Emergency Shelter

Jon DeCarmine - Housing Focused Sheltering Training

This training dives deep into the key elements of housing-focused sheltering, low-barrier services, and meaningful engagement with program participants, through the lens of someone who has worked on the frontline for years. View the printable training document.

Jon DeCarmine - Part l: Low-barrier Services & Engagement

Jon DeCarmine - Part ll: The Continuum of Difficult Behavior

Jon DeCarmine - The Art & Science of Diversion

Effective Diversion: A Key Strategy for Ending Homelessness

This webinar provides an overview of diversion, the best diversion practices, and how communities are implementing diversion to ensure that new federal COVID-19 homelessness resources are most effectively and efficiently targeted.


Homeless Management Information System (HMIS) / Data

HMIS/Data

Provides an overview of Northern Nevada’s Homelessness Management Information System (HMIS), its purpose, and how to enter and maintain client data while upholding client confidentiality.

HMIS Exit Data Reference Guide

This document is intended to provide a reference to consult when there is question about how to classify a participant exit.

View the full document. Last Revised 10/2023.


Victim Services/ Domestic Violence

Victim Service and Domestic Violence Provider Confidentiality & Policies Training

Regional De-Identified Key Mini-Training

Client Confidentiality & De-identified Profiles

Homeless Management Information System (HMIS) is a local information technology system used to collect client-level data and data on the provision of housing and services to homeless individuals and families and persons at risk of homelessness. The Northern Nevada Continuum of Care (CoC) utilizes HMIS software that complies with HUD's data collection, management, and reporting standards. This training overviews new policies and procedures to de-identify profiles in HMIS. View the training document.

Trauma Informed Best Practices

This HUD webinar taught housing counselors and housing providers to recognize and respond to consumers affected by domestic violence and sexual assault. This included using trauma-informed approaches for working with and making referrals for survivors of domestic violence and sexual assault, using an intersectional lens. Webinar participants learned critical information about the Department of Justice's Office for Victims of Crime and other federal resources.

 

Enhance and Support Collaboration with DV Organizations

This is a HUD webinar series that highlights best practices in building partnerships between homelessness response systems and providers and victim services systems and providers.

This is a National Alliance to End Homelessness (NAEH)webinar that provides guidance on incorporating DV providers into Coordinated Assessment.


Additional Information 

If you are interested in additional information on the Northern Nevada Continuum of Care (CoC) trainings, please contact Washoe County Housing and Homeless Services at: RegionalHomelessServices@washoecounty.gov

Call 311 to find resources, ask questions, and utilize Washoe County services. Learn More »
Call 311 to find resources, ask questions, and utilize Washoe County services. Learn More »