Community Services

Make a Payment - Code Enforcement

NOTE: Beginning April 22, 2024, a convenience fee will be applied to all credit card payments for the following types of transactions: Code Enforcement, Planning, Short Term Rentals, and Business License. There is no convenience fee for e-check payments.

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Below are a few ways you may make a payment to Washoe County Code Enforcement.  Please know that making a payment does not relieve you of any violations that remain on your property.  You must continue to work with your code enforcement officer to bring your property into compliance or more penalties and fees may be issued.

BEFORE MAKING A PAYMENT, REVIEW YOUR DUE DATE

Before writing a check or making a payment online, please review the amount you owe and the penalty due date listed on your penalty notice.  Per Washoe County Code, there is a 50% Early Pay Discount applied to your penally amount if you pay BEFORE the "Payment Due By" date listed on your penalty notice.  

1. Review the first page of this “Penalty Notice”
2. Locate the “Payment Due By" date to calculate how much you may owe.
   • BEFORE the “Payment Due By" date = pay 50% of penalty amount
   • AFTER the “Payment Due By" date = pay 100% of penalty amount
3. Have the following information ready:
   • Violation Number
   • Property Address
   • Payment Amount

WAYS TO MAKE A PAYMENT:

PAY ONLINE BY CREDIT CARD

1. Request your credit card payment option by emailing Code-Enforcement@washoecounty.gov 
2. Include the following information in your email:
   • Violation Number
   • Property Address
   • Payment Amount
3. Code Enforcement staff will send two emails to you. Payments must be made BEFORE 5PM on the SAME DAY that you receive your payment instructions.
   • Email #1 - Paymetn Instructions
   • Email #2 - Online Payment Link
4. You will receive a credit card confirmation immediately, and code enforcement staff will email you a final receipt of your payment showing that it has been applied toward your violation case.
5. If you have any questions regarding this process please contact Code Enforcement's main office by phone (775) 328-6106 or by email at Code-Enforcement@washoecounty.gov

PAY BY CHECK

1. Make your check payable to: Washoe County Code Enforcement
2. Include the violation number and property address on your check.
3. Mail your check to:
        Washoe County 
        Attn: CSD / Code Enforcement
        1001 E. 9th St., Bldg. A
        RENO, NV 89512
4. Once your payment is processed, a receipt will be emailed or mailed to you.
5. If you have any questions regarding this process please contact Code Enforcement's main office by phone (775) 328-6106 or by email at Code-Enforcement@washoecounty.gov

PAY IN PERSON - YOU MUST MAKE AN APPOINTMENT

1. MAKE AND APPOINTMENT
   Call (775)328 - 6106 or
   Email: Code-Enforcement@washoecounty.gov
   
   To ensure that your payment is accepted and processed correctly, we ask that you make an appointment with Code Enforcement staff BEFORE physically coming into the Community Services Department.  The departmnet's front desk staff will not know the details of your case and are only available to accept a drop off.
   
   You may bring cash or a check in person to the Community Services Department and submit it to the front desk staff.  To make a credit card payment in person, you MUST SCHEDULE AN APPOINTMENT with code enforcement staff.  Credit card payments MAY NOT be accepted if you have not called ahead to code enforcement staff.
   
   The Community Services Department is located upstairs at the Washoe County Administrative Building located at:
        1001 E. 9TH ST., BLDG. A
        RENO, NV 89521
   
   
2. Include the following with your payment:
   • a copy of your Penalty Notice
   • violation number and property addres (if you do not have a copy of your notice)
   • contact information (phone or email)
3. Your payment will be processed by a code enforcement staff member and your receipt will be emailed or mailed to you at a later date.
4. If you have any questions regarding this process or would like to make an appointment with code enforcement staff, please contact Code Enforcement's main office by phone (775) 328-6106 or by email at Code-Enforcement@washoecounty.gov