Our Mission
The mission of the Washoe County Human Services Agency (HSA) is to promote the health, safety, and well-being of children, adults, seniors, and individuals experiencing homelessness who are vulnerable to abuse, neglect, and exploitation. We are committed to providing compassionate, professional, and responsive services that protect, empower, and uplift those in need.
Through a continuum of services and seamless care across the lifespan, we support individuals and families at every stage of life. Our programs are designed to strengthen self-sufficiency, ensure safe and secure communities, and promote healthy, thriving residents. By providing resources, guidance, and advocacy for those who need it most, we work hand-in-hand with our community to build a stronger, safer, and more connected Washoe County.
Our Divisions
Children's Services
350 S. Center Street
Reno, NV 89501
Phone: (775) 785-8600
To file a report of suspected child abuse or neglect, please call our 24-hour hotline: 1 (833) 900-SAFE (7233)
Adult Services
350 S. Center Street
Reno, NV 89501
Phone: (775) 328-2700
Senior Services
1155 E. Ninth Street
Reno, NV 89512
Phone: (775) 328-2575
Housing & Homeless Services
350 S. Center Street
Reno, NV 89501
Phone: (775) 325-8210