Housing and Homeless Services

Welcome to Housing and Homeless Services

Leading the Way in Providing Shelter, Support, and Opportunity

The Washoe County Housing and Homeless Services Division leads regional efforts to ensure all residents have access to safe, stable, and supportive housing. Guided by the Washoe County Regional Homelessness Strategic Plan, the Division manages a network of programs and services, including the Northern Nevada Continuum of Care (CoC), Nevada Cares Campus, and Our Place. These programs provide shelter, case management, housing assistance, and other resources to help individuals and families regain stability and build a foundation for the future.


Our Vision and Mission

We envision a Washoe County where homelessness is rare, brief, and non-recurring. Our mission is to prevent homelessness, support long-term housing stability, and connect individuals and families with the services they need to thrive.


What We Do

Regional Leadership and CoordinationThe Division oversees the Continuum of Care (CoC) and fosters collaboration among local agencies, organizations, and stakeholders. In partnership with Built for Zero, a national initiative to measurably end homelessness, Washoe County uses data-driven approaches to improve outcomes.

Shelter and Support ServicesThe Nevada Cares Campus serves men and couples, while Our Place supports women and families, offering emergency shelter and a range of supportive services. Outreach, case management, and behavioral health programs connect residents with the resources needed to regain stability and transition to permanent housing.

Housing and Stability ProgramsThe Division manages programs such as permanent supportive housing, tenancy support, and the Affordable Housing Trust Fund. By coordinating regional housing resources, we ensure individuals and families have access to safe, affordable housing.


Building Stronger Communities, Together

Washoe County Housing and Homeless Services partners with individuals, families, service providers, and community organizations to ensure everyone has access to safe and stable housing. Through collaboration, coordinated care, and supportive resources, we work to prevent homelessness and promote lasting stability across the community.


Explore Our Programs and Services

Browse our programs and services to access shelter, supportive services, and resources designed to help individuals and families stabilize their living situations, connect with case management, and transition toward safe, stable housing when possible.


Contact Us

Housing and Homeless Services
350 S Center Street
Reno, NV 89501

Phone: (775) 325-8210

Email:  RegionalHomelessServices@washoecounty.gov 

Hours of Operation: 
Monday to Friday, 8:00 AM - 5:00 PM
(Closed all Federal and Nevada State holidays)
Call 311 to find resources, ask questions, and utilize Washoe County services. Learn More »
Call 311 to find resources, ask questions, and utilize Washoe County services. Learn More »